Table 2 Themes and lists of categories regarding the service delivery from the facilitator’s/coordinators point of view
From: Psychosocial support conditions in the orphanage: case study of Wolisso project
S/N | The main themes | Lists of categories under each main themes |
|---|---|---|
1 | Characteristics of caregiver in the institution | Lack of skills in caring motherly and fatherly Lack of commitment Devaluing their job due to less salary they earned Loss of interest to care orphans as needed Poor at satisfying emotional interest of orphans |
2 | Characteristics of orphans themselves in the institution | Age difference Lack of interaction and sometimes they seem to feel unhappy Easily annoyed Feel sad for being there for long time Gradual feeling about loss of their parents Question of ‘why we stay here’ by those who lost their parents at early stage Health related problems and hygiene |
3 | Unseemly needs assessment, monitoring the progress and evaluation of their performance | The needs assessment tools and procedures lack technical qualities; i.e., they rely on external reports of woreda/district offices, where the objective and goal are so different Poor in recording their daily activities and displaying their data in figure No or very limited document stating their journey which enables them to monitor and evaluate their performance systematically |
4 | Capacity related service performances | Absence of professional counselor/social worker in the rehabilitation/project center Financial shortages to recruit sufficient workers (professionals) and fulfill relevant materials Lack of enough funds from internal and external bodies other than interested groups abroad and the church |